AIIM

FEBRUARY 22, 2018

AIIM believes that digital preservation needs to be viewed through the prism of a set of Intelligent Information Management capabilities that are integral to delivering upon the Digital Transformation challenge of understanding, anticipating, and redefining internal and external customer experiences.

Digital preservation 92

Digital preservation Insurance Financial Services Digital transformation 92

Everteam

APRIL 2, 2019

Organizations of all sizes and in all industries are facing increasing business and regulatory pressures related to how they manage their information. Spigraph is also pleased to announce ImageFast as a reseller of the Everteam Information Governance products. Effective information governance is critical.

Information governance 40

Information governance Marketing Government Digital transformation 40

AIIM

APRIL 21, 2022

It doesn’t matter if you’re an insurance company, local government agency, or something else. Customer Experience Is at the Heart of Every Digital Transformation. If Hello Fresh has an easy-to-use website and home run customer service, your shared customers are going to expect the same from you.

Customer Experience 147

Customer Experience Digital transformation Insurance Government 147

Information Governance Perspectives

MAY 10, 2020

In May of 2020 I was honored to speak at the MERv conference with John Frost of Box on the topic of Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance. Below are some excerpts from my transcribed remarks. People tend to forget that.

Compliance 52

Compliance Information governance Privacy Data Privacy 52

Information Governance Perspectives

MAY 8, 2020

But that’s not entirely the role of the Records and Information Governance professional, is it? And that is, from a career standpoint we are witnessing professionals with IG skillsets increasingly being tapped to lead technology upgrades, digital transformation projects, and cross-functional teams in a number of sectors.

Education 52

Education Digital transformation Search queries Information governance 52

AIIM

MARCH 12, 2018

2017: A Digitally “Transformative” Year. Digital Preservation – Is Your Current Approach to Managing Long-Term Digital Information Failing the Business? Information Privacy and Security: GDPR is Just the Tip of the Iceberg. Creating a Digital Transformation Strategy that Builds Upon What You Have.

ECM 90

ECM Digital transformation Digital preservation Content services 90

AIIM

SEPTEMBER 19, 2018

Rafael is the Head of Information Governance at Farmer's Insurance and spoke at the summit. In addition, our AIIM on Air Podcast host, Kevin Craine took a behind the scenes look at the LC Summit Series in his interviews with members Rafael Moscatel and Claudio Chaves. Claudio is the CTO at iCapt, Inc. and a new member of the LC.

Insurance 90

Insurance Libraries Information governance Government 90