Customer Experience Education Meeting Retail 
IBM Big Data Hub
FEBRUARY 23, 2024
Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention. It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience.
Rocket Software
MARCH 11, 2022
According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. When employee experiences are improved, customer experiences benefit as a result.
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erwin
JUNE 11, 2020
Businesses in the travel industry can analyze historical trends on travel peak travel seasons and customer Key Performance Indicators (KPI) and can adjust services, amenities, and packages to match customer needs. Educators can provide a more valuable learning experience and environment for students.
Thales Cloud Protection & Licensing
JUNE 23, 2021
This transformation from ownership to usership started in software but can be applied to almost every industry, from entertainment and retail to agriculture, energy, construction, trade, and transport. Customers now want to use a product when they need it, without paying to own it forever. solution, access, value, and education.
Info Source
DECEMBER 8, 2023
We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. For example, organisations in the Legal and Retail sector may see impressive ROIs. The vision of Industry 5.0
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