AIIM

MARCH 14, 2019

Blake Morgan Did you know that Blake: Has a weekly podcast - Blake is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. Is involved in higher education - Blake is a guest lecturer at Columbia University as well as adjunct faculty at the Rutgers executive education MBA program.

Customer Experience 82

Customer Experience Education Libraries Marketing 82

AIIM

SEPTEMBER 5, 2019

Modern Records Managers are business enablers and using information to drive exiting results like: Improving Customer Experiences. Since 2018, Sue and Iron Mountain have been exploring the exciting changes occurring to the role of Modern Records Managers even deeper with a series of educational webinars.

Records Management 80

Records Management Customer Experience Education Libraries 80

CILIP

NOVEMBER 7, 2020

John Dolan and Ayub Khan have long shared an interest in the international library scene and how different countries and cultures can share and benefit from each other. In this article they share their experience of working internationally and the lessons they learned. Such thinking had to become central to the library mission.

Libraries 52

Libraries e-Delivery Government Communications 52

ARMA International

SEPTEMBER 13, 2021

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59