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Transforming customer service: How generative AI is changing the game

IBM Big Data Hub

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.

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Advanced AI and end-to-end automation to accelerate IDP growth in 2024

Info Source

In addition to cloud offerings and low-code architectures, higher adoption of advanced AI technologies makes IDP solutions in creasingly attractive. Some consumers and knowledge workers are concerned about the potential risks and the black box nature of AI based solutions.

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7 Best Email Security Software & Tools in 2023

eSecurity Planet

How we evaluated the best email security software & tools Frequently Asked Questions (FAQ) Avanan Best for Advanced Threat Intelligence Integration Check Point’s Avanan is a cybersecurity solution that focuses on safeguarding cloud-based email and collaboration services. Pricing Avanan’s Protect Plan, which costs $3.60

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Kelly Twigger of ESI Attorneys: eDiscovery Trends 2018

eDiscovery Daily

Kelly is a Discovery Strategist and the Principal of ESI Attorneys , one of the first law firms in the country dedicated to advising clients on the risks and challenges in ESI, including eDiscovery. What I would love to see is the ability for more interaction to capitalize on that knowledge base. Microsoft Corp.