IBM Big Data Hub
FEBRUARY 15, 2024
Whether using Experience Cloud, Sales Cloud, or Service Cloud, your Salesforce user experience should be seamless, personalized and hyper-relevant, reflecting all the right context behind every interaction. A highly skilled ecosystem is a loyal and effective one, and educated customers are advocates for the brand.
OpenText Information Management
MARCH 26, 2024
AI is also being leveraged to anonymize patient studies used to feed Large Language Models (LLMs) for clinical insights, peer collaboration, education, and teaching rounds. In the realm of chronic disease management, AI was shown making strides by offering personalized care plans based on the analysis of vast amounts of patient data.
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OpenText Information Management
APRIL 8, 2024
The focus is on providing exceptional customer service, which may involve technical support issues and educating customers. This includes comprehensive training programs, access to updated knowledge bases, and efficient communication channels. Well-equipped agents are better prepared to handle diverse customer needs.
Ascent Innovations
OCTOBER 2, 2018
Self Service Support (Microsoft Knowledge Base, Microsoft Help & Support Site). Self Service Support (Microsoft Knowledge Base & Microsoft Help & Support Site). This is a good time to evaluate Cloud-based hosting and compare the ROI. Reduce infrastructure costs by moving to the cloud.
IBM Big Data Hub
JULY 17, 2023
Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.
eSecurity Planet
OCTOBER 6, 2023
How we evaluated the best email security software & tools Frequently Asked Questions (FAQ) Avanan Best for Advanced Threat Intelligence Integration Check Point’s Avanan is a cybersecurity solution that focuses on safeguarding cloud-based email and collaboration services. Pricing Avanan’s Protect Plan, which costs $3.60
eDiscovery Daily
MARCH 27, 2018
eDiscovery Assistant is a web based curated eDiscovery research tool and learning center that allows users to conduct eDiscovery specific case law research, use curated discovery rules, forms and checklists together with a Learning Center that rethinks the delivery of legal education. How many cloud based applications are you using?
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