IBM Big Data Hub
JANUARY 15, 2024
It will also create smarter chatbots that can tackle simple questions, which will improve the customer experience while freeing up customer service reps to take on larger-order problems. Trend: Cloud computing Organizations have spent the past few years migrating to the cloud.
IBM Big Data Hub
FEBRUARY 14, 2024
There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.
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IBM Big Data Hub
FEBRUARY 23, 2024
It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. The AI can assist customers in finding and purchasing items swiftly, often with suggestions tailored to their preferences and past behavior.
ARMA International
SEPTEMBER 13, 2021
This means imaging the “art of the possible” for a new future using a cloud computing model to deliver transformative change. Gartner (2021) has two related definitions: Digital Transformation: “can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”
eDiscovery Daily
OCTOBER 21, 2019
The EDRM has been a household name in the e-discovery and legal technology industry for 15 years. Join this lively and interactive session for a discussion about evolving standards and workflows in e-discovery and how they might be incorporated into a revised EDRM. The 2019 International Panel.
ARMA International
SEPTEMBER 22, 2021
This means imagining the “art of the possible” for a new future using a cloud computing model to deliver transformative change. Booking online and getting e-tickets and confirmations on a smart phone are normal. Cloud Enablement. Customer Experience (CX). There is virtually no paper today. Integrated Collaboration.
IBM Big Data Hub
JANUARY 29, 2024
By using AI, automation, and hybrid cloud, among others, organizations can drive intelligent workflows, streamline supply chain management, and speed up decision-making. Hybrid cloud – The hybrid cloud environment creates a single, optimal cloud for public cloud private cloud and on-premises infrastructure.
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