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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

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Conversational AI use cases for enterprises

IBM Big Data Hub

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. The AI can assist customers in finding and purchasing items swiftly, often with suggestions tailored to their preferences and past behavior.

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Tuesday’s Relativity Fest 2019 Sessions: eDiscovery Trends

eDiscovery Daily

The EDRM has been a household name in the e-discovery and legal technology industry for 15 years. Join this lively and interactive session for a discussion about evolving standards and workflows in e-discovery and how they might be incorporated into a revised EDRM. The 2019 International Panel.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

This means imaging the “art of the possible” for a new future using a cloud computing model to deliver transformative change. Gartner (2021) has two related definitions: Digital Transformation: “can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”