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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  And the centrality of these experiences isn’t limited to B2C vendors.

B2C 65
B2C B2B Customer Experience e-Delivery 65
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State of the Global Capture & IDP Market

Info Source

OCTOBER 21, 2022

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. The Manufacturing sector recovered strongly in 2021. The demand from the Retail sector declined for the second year in a row as this sector was struggling to transform itself.

Marketing 52
Marketing Digital transformation Sales Paper 52
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