AIIM

NOVEMBER 13, 2017

There are paper based business inputs and there are vast amounts of digital documents coming to you in various formats – such as video, phone calls, chat logs, web analytics and more – and from multiple sources including social media channels, customer care centers, online and offline. Consumerization drives these changing requirements.

Digital transformation 103

Digital transformation B2C Insurance Paper 103

Info Source

FEBRUARY 20, 2023

For example, an auto insurance claim often involves an e-form for the FNOL, plus paper based or digital documents covering the police report and the assessment of the repair shop but also photos or video documentation of the damage. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Info Source

NOVEMBER 13, 2023

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. In EMEA , the Finance segment, consisting of Banking and Insurance, continues to account for one third of the regional Capture & IDP market in 2022.

Information capture 52

Information capture Marketing Records Management Paper 52

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OCTOBER 21, 2022

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. Demand for solutions to automate processes in the Finance Segment, in which we include BFSI and Insurance, grew strongly in 2021. All inputs are interpreted to understand the content, and where and why it is needed.

Marketing 52

Marketing Digital transformation Sales Paper 52

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 52

Information capture Marketing Digital transformation Cloud 52