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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  And the centrality of these experiences isn’t limited to B2C vendors.

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State of the Global Capture & IDP Market

Info Source

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. The Manufacturing sector recovered strongly in 2021. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.