Reltio
JULY 21, 2021
How an increased focus on first-party data could be the recipe for success in delivering an amazing omnichannel customer experience. Since there is no way for consumers to control where and how their personal data is used, it could be said that we have all lost our appetite for third-party cookies.
DLA Piper Privacy Matters
FEBRUARY 1, 2019
On 31 January 2019, the French Data Protection Supervisory Authority (CNIL) and the French General Directorate for Competition Policy, Consumer Affairs and Fraud Control (DGCCRF, authority in charge of consumer protection) signed a new protocol of cooperation to improve protection of personal data of consumers.
Reltio
APRIL 25, 2019
Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”
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