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State of the Global Capture & IDP Market

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The demand for Capture & IDP solutions in 2021 was particularly strong in North America, where sales grew in double digits, including some projects that had been delayed due to the pandemic in 2020. Sales of Capture & Capture-related RPA solutions into Accounting use cases were particularly strong in 2021.

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

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This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The other market dynamic is the shift to communicating via multiple input channels using a wide range of formats often related to the same “case.”

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The other market dynamic is the shift to communicating via multiple input channels using a wide range of formats often related to the same “case.”