B2B, Customer Experience and Digital transformation

Cookies and Layer Cakes - How an Increased Focus on First-Party Data Could Be the Recipe for Success in Delivering an Amazing Omnichannel Customer Experience.

Reltio

JULY 21, 2021

How an increased focus on first-party data could be the recipe for success in delivering an amazing omnichannel customer experience. There is a huge opportunity to optimise the usage of this first-party information to drive truly omnichannel digital transformation throughout your enterprise. First-party data and cookies.

Customer Experience

Customer Experience B2C MDM B2B

Why Investing in Data Now Can Pay Off With Long-term Dividends

Reltio

AUGUST 16, 2022

Moving apps to the cloud creates efficiencies, better customer experience and saves money. Centralizing sensitive individual and B2B organizational data and minimizing the need to store multiple copies throughout enterprise systems improves risk and fraud monitoring processes. The largest U.S.

MDM

MDM B2B Digital transformation Cloud

Now is the Time for “Moments-Based Marketing”

Reltio

JUNE 25, 2020

His research focuses on exploring strategies for leveraging technology to deliver relevant and engaging customer experiences. Joe answered questions about the importance of hyper-personalization, digital transformation, and customer data to delivering what Forrester calls “ moments-based marketing.”

Marketing

Marketing Retail Customer Experience Digital transformation

Webinars

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

MORE WEBINARS

What Makes a Data Genius?

Reltio

MARCH 15, 2019

They showcase harmonizing data to drive high value for stakeholders, establish a trusted foundation for digital transformation, and launch a fast track to market leader position. The Data Genius awards bring out lots of inspiring stories and the determination to make the company better at customer engagement. Of course they do.

B2B

B2B Digital transformation Retail MDM

Creating a holistic 360-degree “citizen” view with data and AI

IBM Big Data Hub

SEPTEMBER 26, 2022

It also provides a strong foundation for 360-degree views of customers , or in this case citizens rather than customers. In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points.

B2C

B2C Analytics B2B Digital transformation

State of the Global Capture & IDP Market

Info Source

OCTOBER 21, 2022

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. The Public Sector is in an earlier state of digital transformation compared to the private sector, which became apparent during the pandemic.

Marketing

Marketing Digital transformation Sales Paper

8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The Digital Divide Is Widening – Closing Major Deficits in Digital Transformation Will Drive Capture Demand.

Information capture

Information capture Marketing Digital transformation Cloud

Is Your Customer Experience Future-Ready?

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience

Customer Experience Digital transformation B2B B2C

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Digital Transformation is becoming a business mandate. Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Key Digital Economic Concepts.

Digital transformation

Digital transformation Big data Marketing Artificial Intelligence

Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

OpenText Information Management

APRIL 6, 2018

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research that has just been completed by Utility Week and OpenText™.

Digital transformation

Digital transformation Customer Experience B2B Big data

8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The Digital Divide Is Widening – Closing Major Deficits in Digital Transformation Will Drive Capture Demand.

Information capture

Information capture Marketing Digital transformation Cloud

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Digital Transformation is becoming a business mandate. Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Key Digital Economic Concepts.

Digital transformation

Digital transformation Big data Marketing Artificial Intelligence

Introducing OpenText Enterprise World Learn Paths

OpenText Information Management

MAY 17, 2019

OpenText™ Enterprise World has always been a best place to get detailed information and expert advice on the latest OpenText products and solutions.

Customer Experience

Customer Experience Content services Digital transformation B2B

Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Reltio

DECEMBER 10, 2021

Your data fuels your business and your digital transformation. Your ability to run a digital business and make insightful decisions depends heavily on how well you manage your core data. The report helps businesses that are considering MDM solutions by evaluating 15 of the top MDM vendors across 24 key criteria.

MDM

MDM Analytics Digital transformation Cloud

Kofax advances enterprise-wide deployment of next-generation robotic process automation to rapidly and exponentially scale the digital workforce

Info Source

NOVEMBER 14, 2018

London, UK November 14, 2018 – Kofax® , a leading supplier of Intelligent Automation software to automate and digitally transform end-to-end business processes, today announced Kofax RPA’s next-generation robotic process automation (RPA) capabilities that leverage artificial intelligence (AI) and machine learning (ML).

Artificial Intelligence

Artificial Intelligence B2B Digital transformation Marketing

Information Management Today

Cookies and Layer Cakes - How an Increased Focus on First-Party Data Could Be the Recipe for Success in Delivering an Amazing Omnichannel Customer Experience.

Why Investing in Data Now Can Pay Off With Long-term Dividends

Webinars

Trending Sources

Now is the Time for “Moments-Based Marketing”

Webinars

What Makes a Data Genius?

Creating a holistic 360-degree “citizen” view with data and AI

State of the Global Capture & IDP Market

8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Is Your Customer Experience Future-Ready?

The Customer Journey Digital Transformation Workbook

Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

8 Interesting Predictions for the Intelligent Information Capture Market in 2022

The Customer Journey Digital Transformation Workbook

Introducing OpenText Enterprise World Learn Paths

Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Kofax advances enterprise-wide deployment of next-generation robotic process automation to rapidly and exponentially scale the digital workforce

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