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This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

forced organizations of all sizes to drastically accelerate their digital transformation projects. If B2C companies ever questioned the disruption that was abound, the dynamics of doing business during the pandemic totally changed that mindset. The B2B landscape wasn’t that different either.

B2C 87
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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Modern MDM: Simpler, Cost Effective Digital Transformation.

MDM 52
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Reltio is recognized a Leader in The Forrester Wave™: Master Data Management, Q2 2023

Reltio

That’s why the quest for clean, connected, and actionable real-time data has become the linchpin of every successful digital transformation, even in this budget-constrained era. When done well, master data management (MDM) transforms enterprise data from a chronic source of frustration to its most valuable asset.

MDM 98
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NEW TECH: Cequence Security launches platform to shield apps, APIs from malicious botnets

The Last Watchdog

The attackers have a vast, pliable attack surface to bombard: essentially all of the externally-facing web apps, mobile apps and API services that organizations are increasingly embracing, in order to stay in step with digital transformation. Related: The ‘Golden Age’ of cyber espionage is upon us.

Security 140
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Now is the Time for “Moments-Based Marketing”

Reltio

Joe answered questions about the importance of hyper-personalization, digital transformation, and customer data to delivering what Forrester calls “ moments-based marketing.” Digital transformation is absolutely essential to making this happen. Merging separate brick-and-mortar and online customer data can be daunting.

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Creating a holistic 360-degree “citizen” view with data and AI

IBM Big Data Hub

In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points. A data fabric facilitates the end-to-end integration of various data pipelines and cloud environments by using intelligent and automated systems.

B2C 52
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State of the Global Capture & IDP Market

Info Source

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. The Public Sector is in an earlier state of digital transformation compared to the private sector, which became apparent during the pandemic.