Remove Analytics Remove Customer Experience Remove ECM Remove Survey
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What exactly is the link between IIM and Digital Transformation?

AIIM

At the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. ANALYTICS SERVICES – automated tools to prepare ALL of its information – both structured and unstructured – for machine learning.

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How to Build a Metadata Plan in Five Steps

AIIM

Gather Your Requirements: Metadata requirements gathering can be done during the business and technical assessment phase of an Enterprise Content Management (ECM) deployment. During this step, conduct interviews, surveys, or workshops to gain input from business, IT, and records management stakeholders.

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AIIM: The State of Intelligent Information Management

Attensa

The first is that of organizations of various sizes expressed through a survey earlier in the year. The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. Leveraging analytics & machine learning.” davidson 2018.

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Reveille Expands from APM to Broader Analytics

Info Source

Reveille has historically collected data on capture and ECM applications, with the purpose of enabling its customers to proactively manage performance. In other words, if an ECM or capture process is broken, Reveille’s software is designed to help users fix it in real time. It is built in HTML 5, utilizing CSS3 style sheets.

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Data vs. Content: Does the distinction still matter?

AIIM

AIIM published an eBook written by John Mancini in May 2017 called From ECM to Intelligent Information Management. Nor is it to imply that the emergence of Hadoop and Blockchain and other analytics and cognitive technologies replace the need for organizations to understand how, where, and why they must manage their information.

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Digitalizing Core Business Processes — Part 3 of 3 — How can you not just improve processes, but totally rethink them?

AIIM

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. An important question to answer is how the technology will support information security, operational efficiency, regulatory compliance, and improving the customer experience.

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Digitalizing Core Business Processes — Part 3 of 3 — How can you not just improve processes, but totally rethink them?

AIIM

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. An important question to answer is how the technology will support information security, operational efficiency, regulatory compliance, and improving the customer experience.