Remove Analytics Remove Customer Experience Remove Digital transformation Remove Energy and Utilities
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Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs

CGI

Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs. To gain the true value of digital transformation, utilities are embracing more dynamic and autonomous organizational structures that enable them to make decisions closer to the customer.

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Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation

CGI

Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. we shared insights behind the challenges to scale digital.

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Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

OpenText Information Management

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research that has just been completed by Utility Week and OpenText™. appeared first on OpenText Blogs.

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Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI

CGI

Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation.

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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

At the same time the digital divide continues to widen, leaving geographies in less wealthy emerging markets, and in particular in rural areas further behind. We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience.

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10 manufacturing trends that are changing the industry

IBM Big Data Hub

Manufacturing has undergone a major digital transformation in the last few years, with technological advancements, evolving consumer demands and the COVID-19 pandemic serving as major catalysts for change. Digitalization and Industry 4.0 Industry 4.0 IDG infographic to understand how you can unlock Industry 4.0

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Why modern data management and governance is essential in energy and utilities

Collibra

The energy and utilities sector is primed for unprecedented disruption through innovation over the next five years. Across the globe, there is a concerted effort to decarbonize the energy system. Energy and utilities providers are increasingly pledging ambitious net-zero emission targets.