IBM Big Data Hub

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. To assist utility companies, IBM has created the Clean Electrification Maturity Model (CEMM) in conjunction with the American Productivity & Quality Center (APQC). This research can enable more liquid markets and lower energy prices for customers.

Energy and Utilities 100

Energy and Utilities Analytics Artificial Intelligence Customer Experience 100

CGI

MARCH 27, 2019

Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs. To gain the true value of digital transformation, utilities are embracing more dynamic and autonomous organizational structures that enable them to make decisions closer to the customer.

Energy and Utilities 74

Energy and Utilities Digital transformation Marketing Customer Experience 74

CGI

AUGUST 21, 2018

Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. Utilities recognize the need to accelerate the pace of change.

Energy and Utilities 40

Energy and Utilities Digital transformation IoT Customer Experience 40

IBM Big Data Hub

MAY 31, 2023

Smart components (phones, tablets, sensors, microprocessors and analytics). Fueled by data, a product can be connected interactively with a broader ecosystem, offering an enhanced customer experience (CX), optimized product performance and services, and an agile supply chain that can deliver new sources of value to the customer.

Manufacturing 95

Manufacturing Cloud Customer Experience Analytics 95

OpenText Information Management

APRIL 6, 2018

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research that has just been completed by Utility Week and OpenText™. appeared first on OpenText Blogs.

Digital transformation 40

Digital transformation Customer Experience B2B Big data 40

CGI

APRIL 22, 2020

Balancing speed and stability to reinvent utility operations for the energy transition. The COVID-19 pandemic has underscored our need for a reliable energy supply, which is something we typically take for granted. Today, utilities must respond to rapidly changing demand profiles caused by stay-at-home orders.

Energy and Utilities 52

Energy and Utilities Retail Marketing Customer Experience 52

CGI

OCTOBER 31, 2018

Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. So where do utilities stand?

Energy and Utilities 40

Energy and Utilities Analytics Digital transformation Customer Experience 40