Info Source

NOVEMBER 13, 2023

KEY TAKEAWAYS The demand for Capture & IDP solutions in the EMEA region grew at a double-digit rate in 2022 and exceeded 2 billion US$ based on end customer investments. The input sources related to the digitisation of paper-based business inputs i.e., scanners, MFPs, and fax machines remained stable in 2022.

Information capture 52

Information capture Marketing Records Management Paper 52

Info Source

SEPTEMBER 15, 2023

The growth rates for Capture & IDP software and solutions returned to a double-digit growth, close to pre-pandemic growth rates in 2022. The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic.

Information capture 52

Information capture Marketing Records Management Customer Experience 52

National Archives Records Express

AUGUST 2, 2021

The National Archives and Records Administration has posted its new draft Strategic Plan and is inviting feedback from staff, public and government customers, stakeholders, and colleagues in the archival, historical, and records management communities. All federal agencies must issue a new Strategic Plan every four years.

Records Management 49

Records Management Customer Experience Archiving Communications 49

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The Healthcare segment is the third largest sector based on demand for Capture & IDP Solution sales in 2022.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40