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Business strategy examples

IBM Big Data Hub

Broad cost leadership strategy example: Walmart When Sam Walton, the founder of Walmart, started his retail career in the 1940s, he had a simple idea: To find less expensive suppliers than those who served his competition and pass those savings on to the customers in his variety stores. Live Better.”

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Global bank disruption and potential counter strategies: Moving from 'keep up' to 'step up'

CGI

Fri, 10/09/2015 - 10:00. Disruption to business models is not far behind what we see taking place in retail banking, as competition increases, new market entrants move into traditional banking areas, such as FX and payments, and out-innovate their traditional banking partners. Submitted by John on December 5, 2015.

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Staying connected with customers in the age of big data

CGI

Staying connected with customers in the age of big data. Mon, 03/16/2015 - 01:28. The owner of a large supermarket chain approached CGI with how difficult it is to retain customers and attract new ones, especially in their large urban and suburban stores.

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How utilities are getting creative to find new revenue streams

CGI

As utilities become truly customer-centric, they will evolve to become digital lifestyle providers, catering to consumers’ needs for convenience. After all, today’s consumers often evaluate their satisfaction on the convenience and ease of the entire customer experience. Enedis in France is a good case in point.

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Robot receptionists aren’t the answer: Why the hotel industry should rethink its approach to smart technology

IT Governance

The hospitality sector has been clamouring for technological innovation recently, with organisations eager to find novel ways to improve the customer experience. It opened in 2015 as the world’s first hotel run mostly by robots , including receptionists that were modelled on dinosaurs.

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New security requirements issued for credit card payments on mobile devices

Data Protection Report

Especially for smaller merchants, the ability to use a mobile point-of-sale solution offers flexibility, efficiency, and convenience—all enhancing the customer experience. As of October 1, 2015, however, payment mechanisms got more complicated, as the United States began implementing a new credit card security standard called EMV. (EMV