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Customer Experience Trends: How To Stand Out From the Crowd

Reltio

Customer experience trends might change from time to time, but the central component remains steady: The customer must be at the heart of every business decision that you make. Customer Experience Trends: The Rise of the Consumer. The post Customer Experience Trends: How To Stand Out From the Crowd appeared first on Reltio.

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FIN11 gang started deploying ransomware to monetize its operations

Security Affairs

Since August, FIN11 started targeting organizations in many industries, including defense, energy, finance, healthcare, legal, pharmaceutical, telecommunications, technology, and transportation. The post FIN11 gang started deploying ransomware to monetize its operations appeared first on Security Affairs. Pierluigi Paganini.

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The most valuable AI use cases for business

IBM Big Data Hub

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

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The Good, Bad, And The Ugly: Key Takeaways From California’s New Privacy Law

Privacy and Cybersecurity Law

California law also requires businesses that suffer a breach of security to disclose the breach to consumers, and in some instances law enforcement, if sensitive information is compromised. Those amendments were the subject of a contentious battle between interested stakeholders.

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