Reltio

JANUARY 28, 2021

Slack’s openness to customer feedback to add new features. . MDM’s Role: Incorporating all transactions and interactions, unstructured data from social media, help chats, video, and audio to create a single view of customer overhauls a company’s ability to understand their customers’ needs. . #2 Examples: .

MDM 98

MDM IoT Customer Experience Unstructured data 98

OpenText Information Management

APRIL 15, 2024

OpenText™ Aviator Search : We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation.

Cloud 96

Cloud Analytics Digital transformation Customer Experience 96

OpenText Information Management

APRIL 15, 2024

OpenText™ Aviator Search : We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation.

Cloud 94

Cloud Analytics Digital transformation Customer Experience 94

ARMA International

SEPTEMBER 22, 2021

Now the Fourth Industrial Revolution [2] is “digitizing the farm”— that is, radically reimagining agriculture through big data analytics that help farmers increase crop yields and using artificial intelligence (AI) to monitor pests, plant diseases, soil nutrients, and other growing conditions. Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

Reltio

JANUARY 28, 2021

It also powers your real-time operations across digital channels and human interactions such as call center and sales so you can deliver omnichannel connected customer experiences and boost NPS scores. What data you use, how you structure it, and who can access it all hinges on preserving data quality in legacy MDM systems.

MDM 98

MDM Customer Experience Marketing Government 98

CGI

OCTOBER 31, 2018

Emerging trends are creating numerous opportunities to unlock new customer experiences and business models for the digital economy, with advanced analytics serving as the differentiator in achieving operational, commercial and customer engagement excellence. Advanced analytics and automation: The business focus.

Energy and Utilities 40

Energy and Utilities Analytics Digital transformation Customer Experience 40