OpenText Information Management

APRIL 17, 2024

But the reality is that the challenges my children will face will be vastly bigger than mine. From the many customers I have worked with since the beginning of the pandemic, when digital transformation accelerated, I learned that keeping up speed, while staying relevant, hugely depends on insight. As OpenText™ CEO and CTO, Mark J.

Unstructured data 62

Unstructured data Customer Experience Digital transformation Mining 62

erwin

JUNE 11, 2020

With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently. Enhance customer experience. Businesses are also able to use such information to provide customers with user-centric customer experience.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

IBM Big Data Hub

JUNE 30, 2023

Pair all of this with the difficulty of meeting customer expectations that deliver a superior customer experience, while maximizing profitability, and it can seem like the industrial sector is facing an impossible task. Delays in repairs can often mean supply chain disruptions.

Manufacturing 67

Manufacturing Mining B2B Analytics 67

IBM Big Data Hub

SEPTEMBER 20, 2022

Just like IBM’s other clients, ESPN is operating in a highly competitive market, and requires constant innovation to improve the customer experience. And it’s a critical form of digital engagement for ESPN, one that also drives consumption of related football content, both digital and broadcast. The second reason is more self-serving.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Mining Analytics 52

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory. Customer outcomes are questionable, or are downright wrong.

Artificial Intelligence 102

Artificial Intelligence Analytics Customer Experience Big data 102

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory. Customer outcomes are questionable, or are downright wrong.

Analytics 40

Analytics Artificial Intelligence Customer Experience Big data 40

ARMA International

SEPTEMBER 13, 2021

Part 3 will discuss how to manage the various DT risks. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59