Reltio

JANUARY 9, 2020

Customer experience trends might change from time to time, but the central component remains steady: The customer must be at the heart of every business decision that you make. Customer Experience Trends: The Rise of the Consumer. Every facet of business has changed to adapt to the Experience Economy.

Customer Experience 109

Customer Experience Digital transformation Healthcare Communications 109

IBM Big Data Hub

FEBRUARY 14, 2024

And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents. For example, Amazon reminds customers to reorder their most often-purchased products, and shows them related products or suggestions.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

Reltio

MAY 16, 2023

In this blog post, we explore the significance of data quality in the pharmaceutical industry and explain how a modern MDM platform serves to address these challenges. Digital challenges are everywhere for pharmaceutical companies There are several reasons why pharmaceutical companies need to rapidly transform and get more from their data.

MDM 52

MDM Healthcare Digital transformation Artificial Intelligence 52

Reltio

DECEMBER 2, 2020

Data leaders and architects want to accelerate their company’s digital transformation and enable connected customer experiences with connected data. Flexible, Extensible, Configurable Data Structure and Services: Business processes, customer insights and data integrations need to be changed and adapt more quickly in a digital future.

MDM 78

MDM Data migration Digital transformation Customer Experience 78

AIIM

APRIL 20, 2021

I’ll give you five examples of changes that will happen in the next twenty years, from my upcoming book The Gen Z Effect, that are already slingshotting us into the future: 1. As we welcome him back to the conference keynote stage, let's take a quick trip back in time to revisit Tom's original forecast from 2015. Open Sourcing Patents.

Education 116

Education Artificial Intelligence Healthcare Customer Experience 116

erwin

JULY 8, 2020

With it, an organization can explore models to understand information assets within a business context, from internal operations to full customer experiences. Industry-specific regulations in areas like healthcare, pharmaceuticals and financial services have been in place for some time.

Digital transformation 136

Digital transformation Compliance GDPR Healthcare 136

Reltio

AUGUST 17, 2018

For example, when a new drug is launched, it helps track sales performance compared to projections so that you can adjust strategies whenever needed. Successful pharma companies use data as a competitive weapon to develop new sources of differentiation, focus on building superior customer experiences and treat drug launches as a micro-battle.

MDM 70

MDM Sales Customer Experience Marketing 70