Remove Customer Experience Remove Events Remove Government Remove Video
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AIIM Virtual Event Explores Real-World IIM Success Stories

AIIM

That’s what we’ll be discussing when I host AIIM’s next virtual event on Thursday, July 25th, from 1pm-3pm. Join us for this live online video session as thought leaders in a variety of industries share their success stories and how they’ve made a difference. Automating governance and compliance. Process efficiency.

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Data Governance and Business Transformation

Collibra

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. What Forrester describes as “Data Governance 2.0” goes beyond the customer-centric model and regulatory constraints.

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10 everyday machine learning use cases

IBM Big Data Hub

Such chatbots ensure that customers don’t have to wait, and even large numbers of simultaneous customers can get immediate attention around the clock and, hopefully, a more positive customer experience. ML classification algorithms are also used to label events as fraud, classify phishing attacks and more.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

While these RIM practices are still important to help ensure governance, compliance, and manage risks, it is also important to realize that information is both a product and a service. So, information must be readily available to automated systems and business users and customers as a product or a service. Information Governance (IG).

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How to build a successful hybrid cloud strategy

IBM Big Data Hub

Common SaaS product examples include Zoom (for video conferencing) and Google Drive (for file management). For instance, organizations can capitalize on a hybrid cloud environment to improve customer experience, comply with regulations, optimize costs, enhance data security and more.

Cloud 104
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Summary – “Industry in One: Financial Services”

ARMA International

Over the years, the regulations reflected the conflicting forces of centralized government control to maintain stability in the financial system vs. the fear of too much control being concentrated in too few hands, which resulted in deregulation. financial system continues to evolve in response to changing regulations.

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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Take the example of the pandemic: only some governments engaged pandemic experts to develop actions plans. Latson 2014) Unfortunately, the events unfolded almost exactly like the scenario in Situation Number 21. Customer Experience Risks. Part 2 discussed customer experience (CX) as a CSF for DT.