IBM Big Data Hub

SEPTEMBER 7, 2023

To assist utility companies, IBM has created the Clean Electrification Maturity Model (CEMM) in conjunction with the American Productivity & Quality Center (APQC). Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources.

Energy and Utilities 102

Energy and Utilities Analytics Artificial Intelligence Customer Experience 102

CGI

MARCH 27, 2019

Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs. To gain the true value of digital transformation, utilities are embracing more dynamic and autonomous organizational structures that enable them to make decisions closer to the customer.

Energy and Utilities 74

Energy and Utilities Digital transformation Marketing Customer Experience 74

CGI

AUGUST 21, 2018

Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. Utilities recognize the need to accelerate the pace of change.

Energy and Utilities 40

Energy and Utilities Digital transformation IoT Customer Experience 40

Thales Cloud Protection & Licensing

JUNE 23, 2021

Because the model requires you to interact with your customers regularly to discuss renewals, usage, and other metrics, you can become a trusted adviser who solves your customers’ problems, not just another company trying to sell them a product. Customers now want to use a product when they need it, without paying to own it forever.

Digital transformation 71

Digital transformation Energy and Utilities Agriculture Customer Experience 71

IBM Big Data Hub

JUNE 26, 2023

Automation is often centered on efforts to optimize spend, achieve greater operational efficiency and incorporate new and innovative technologies, which often translate into a better customer experience. To meet your own sustainability challenges, start by optimizing your data center ; data centers worldwide account for 1-1.5%

Digital transformation 56

Digital transformation Energy and Utilities Cloud Customer Experience 56

IBM Big Data Hub

MARCH 28, 2024

As cloud computing continues to transform the enterprise workplace, private cloud infrastructure is evolving in lockstep, helping organizations in industries like healthcare, government and finance customize control over their data to meet compliance, privacy, security and other business needs. billion by 2033, up from USD 92.64

Cloud 108

Cloud Energy and Utilities Compliance Privacy 108

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The newer players in the ecosystem are advantaged by digital first processes that have been designed to provide a superior customer experience.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40