Customer Experience Education Energy and Utilities Meeting 
Thales Cloud Protection & Licensing
JUNE 23, 2021
Because the model requires you to interact with your customers regularly to discuss renewals, usage, and other metrics, you can become a trusted adviser who solves your customers’ problems, not just another company trying to sell them a product. Customers now want to use a product when they need it, without paying to own it forever.
Info Source
DECEMBER 8, 2023
We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The newer players in the ecosystem are advantaged by digital first processes that have been designed to provide a superior customer experience.
Expert insights. Personalized for you.
71 
Let's personalize your content