Remove Customer Experience Remove Digital transformation Remove Manufacturing Remove Survey
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Unlocking value: Top digital transformation trends

IBM Big Data Hub

While digital transformation has been a trend for some years, emerging technologies have made this movement even more important. Companies are rethinking their business models to become more digital and competitive. Digital transformation is an important component of a modern organization’s business operations.

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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Customer needs changed. Customer retention is difficult to keep high.

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5 Steps CPGs Should Take When Considering Direct-To-Consumer (D2C)

Reltio

Learn from industries that have already had to digitally transform the customer experience. The What: Personalization – Data and the analysis of it gives CPGs the opportunity to personalize customer experiences more accurately, as well as target consumers with the right advertising.

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Understanding Changing Software Delivery Trends and Key Strategies for Growth

Thales Cloud Protection & Licensing

In it, we survey over 500 independent software and device vendors to discover how organizations are navigating digital transformation, evolving customer expectations, business intelligence, and more. Create SaaS-like customer experience from on-premises software. Customer self service.

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Understanding Changing Software Delivery Trends and Key Strategies for Growth

Thales Cloud Protection & Licensing

In it, we survey over 500 independent software and device vendors to discover how organizations are navigating digital transformation, evolving customer expectations, business intelligence, and more. Create SaaS-like customer experience from on-premises software. Customer self service.

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Kofax advances enterprise-wide deployment of next-generation robotic process automation to rapidly and exponentially scale the digital workforce

Info Source

London, UK November 14, 2018 – Kofax® , a leading supplier of Intelligent Automation software to automate and digitally transform end-to-end business processes, today announced Kofax RPA’s next-generation robotic process automation (RPA) capabilities that leverage artificial intelligence (AI) and machine learning (ML).