article thumbnail

Conversational AI use cases for enterprises

IBM Big Data Hub

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. Marketing and sales: Conversational AI has become an invaluable tool for data collection. billion by 2030.

Analytics 100
article thumbnail

The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

These 3 GDPR Requirements You Must Support Today are Nothing Compared With What’s Coming

Reltio

Personal data includes a wide range of personal identifiers, from addresses and public information, to social profiles, images, IP information, device IDs and medical and financial details. Consumer personal data collected within your company is often distributed to multiple systems and organizations, resulting in duplication.

GDPR 70
article thumbnail

Tuesday’s Relativity Fest 2019 Sessions: eDiscovery Trends

eDiscovery Daily

Speakers Include: Constantine Pappas – Senior Manager, Relativity Solutions, Relativity; Karen Wagshul – eDiscovery Counsel, Allstate; Kimberly Quan – Lead, eDiscovery & Information Governance, Juniper Networks; Beth Solomon – Director & Senior Counsel, Payments, Discover Financial Services.