Don’t Follow the Money; Follow the Customer!
Bill Schmarzo - Dell EMC
FEBRUARY 14, 2018
Check out “ The New Normal: Big Data Business Model Disintermediation and Disruption ” for more details on business model disruption and customer disintermediation. eBay: One of the world’s most valuable retailer has no inventory. 80% of customers want a personalized experience from their retailer.
Let's personalize your content