B2C Customer Experience Retail Video 
IBM Big Data Hub
MAY 17, 2024
Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Today, generative AI enables dynamic customer segmentation and profiling.
Info Source
OCTOBER 21, 2022
Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. The demand from the Retail sector declined for the second year in a row as this sector was struggling to transform itself. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.
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