Remove B2C Remove Customer Experience Remove Insurance Remove Retail
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Data Innovator Spotlight - Interview with Charles Joseph, DataZed

Reltio

1-2 Previous Roles & Companies: Worked as a consultant with general insurers, Lloyd’s market firms, brokers and reinsurers, including Beazley Group and RSA. B2B, B2C or B2B2C: B2B. Summary: Charles specializes in data governance, data quality and data strategy for the insurance industry. Company: DataZed.

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State of the Global Capture & IDP Market

Info Source

Demand for solutions to automate processes in the Finance Segment, in which we include BFSI and Insurance, grew strongly in 2021. The demand from the Retail sector declined for the second year in a row as this sector was struggling to transform itself. CAPTURE INPUT SOURCES.

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Is Your Customer Experience Future-Ready?

Reltio

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”