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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Today the technology’s advanced capabilities encourage widespread adoption.

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State of the Global Capture & IDP Market

Info Source

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. The recovering demand in the private and public sectors coupled with supply chain decentralisation and growth in e-commerce caused a strong increase in Capture & IDP demand from the Logistics and Transportation sector.