IBM Big Data Hub

JULY 31, 2023

Here are some great use cases of banks that went beyond simply restarting modernization initiatives to significantly improve the value of their mainframes in the context of highly distributed software architectures and today’s high customer-experience expectations. No more mucking with green screens here.

Financial Services 54

Financial Services Digital transformation Computer and Electronics Analytics 54

IBM Big Data Hub

APRIL 25, 2024

An early case study of BPR was Ford Motor Company, which successfully implemented reengineering efforts in the 1990s to streamline its manufacturing processes and improve competitiveness. Now, Finance of America is primed to deliver enhanced services—such as debt advisory—that will help promote lifetime customer loyalty.

Analytics 54

Analytics Communications Marketing Manufacturing 54

IBM Big Data Hub

DECEMBER 8, 2023

Furthermore, AI engineering, supported by platforms like watsonx, enables a personalized customer experience. Engineering Data Management solutions help customers in managing the extensive data needed for autonomous driving development, as illustrated in this Continental case study.

Computer and Electronics 75

Computer and Electronics Manufacturing Cloud Customer Experience 75

Reltio

JUNE 22, 2020

They focus on analytical consistency and value optimization. As a result, they use connected customer 360 profiles to power analytics and data science initiatives to get deeper insights about their customers in-the-moment to fuel their innovation roadmap with differentiated products, services and digital experiences.

Retail 78

Retail MDM Customer Experience Analytics 78

IBM Big Data Hub

JANUARY 29, 2024

There are several examples, or case studies, of successful digital transformation across a range of different industries. Companies are becoming more reliant on data analytics and automation to enable profitability and customer satisfaction.

Digital transformation 74

Digital transformation Artificial Intelligence Cloud Blockchain 74

Reltio

JUNE 22, 2023

I recently had the pleasure of speaking with Macksen Lima, VP of 3rd party Master Data Domain at Schneider Electric, at the Gartner Data & Analytics Summit in London about these challenges. For more information about Schneider’s MDM journey, read our case study.

MDM 52

MDM Sales Customer Experience Artificial Intelligence 52

IBM Big Data Hub

APRIL 4, 2024

Notifications can be generated to update customers about the status of their requests. This reduces response times and improves customer experience by making service more consistent. With BPM, routine tasks such as ticket routing and escalation are automated.

Compliance 60

Compliance Mining Risk Marketing 60