IBM Big Data Hub

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 65

B2C B2B Customer Experience e-Delivery 65

Reltio

DECEMBER 10, 2021

Reltio is a good fit for companies looking for a comprehensive, cloud-based MDM solution across multiple domains.”. “[ Reltio] leverages modern capabilities such as AI/ML, knowledge graph, and embedded analytics to support large and complex MDM deployments.”.

MDM 98

MDM Analytics Digital transformation Cloud 98

Reltio

JUNE 22, 2020

According to Forrester , by 2023, digital will impact 58% of total US retail sales — that is, sales for which customers do at least some part of their shopping journey via a digital touchpoint. They focus on analytical consistency and value optimization. This resulted in $2M in sales per day while stores were closed.

Retail 78

Retail MDM Customer Experience Analytics 78

Reltio

FEBRUARY 3, 2020

And, to complicate the situation, they need to figure out how to comply with emerging privacy laws and security needs. Connected Customer 360 Profiles are enriched with 1000s of attributes including: Relationships: among B2C and B2B customers, between customers and employees (eg. Register now!

Customer Experience 69

Customer Experience MDM Data science B2C 69