IBM Big Data Hub

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Voice-based queries use natural language processing (NLP) and sentiment analysis for speech recognition so their conversations can begin immediately.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

IBM Big Data Hub

FEBRUARY 23, 2024

In addition, ML techniques power tasks like speech recognition, text classification, sentiment analysis and entity recognition. It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience.

Analytics 95

Analytics Artificial Intelligence Marketing Education 95

erwin

JUNE 11, 2020

Data Intelligence is the analysis of multifaceted data to be used by companies to improve products and services offered and better support investments and business strategies in place. Educators can provide a more valuable learning experience and environment for students. Enhance customer experience.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

Collibra

JANUARY 25, 2019

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. goes beyond the customer-centric model and regulatory constraints. What Forrester describes as “Data Governance 2.0”

Government 40

Government Digital transformation Customer Experience Metadata 40

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. For example, organisations in the Legal and Retail sector may see impressive ROIs.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Just as sobering as the shift of profit pools to customers, is when scale and network effects dominate markets, economic value rises to the top. Think about how Amazon’s market capitalization towers above that of other retailers, or how the iPhone regularly captures over 90 percent of smartphone industry profits.)

Digital transformation 98

Digital transformation Big data Marketing Artificial Intelligence 98

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Just as sobering as the shift of profit pools to customers, is when scale and network effects dominate markets, economic value rises to the top. Think about how Amazon’s market capitalization towers above that of other retailers, or how the iPhone regularly captures over 90 percent of smartphone industry profits.)

Digital transformation 40

Digital transformation Big data Marketing Artificial Intelligence 40