IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

Thales Cloud Protection & Licensing

JUNE 23, 2021

This transformation from ownership to usership started in software but can be applied to almost every industry, from entertainment and retail to agriculture, energy, construction, trade, and transport. Customers now want to use a product when they need it, without paying to own it forever. solution, access, value, and education.

Digital transformation 71

Digital transformation Energy and Utilities Agriculture Customer Experience 71

ARMA International

SEPTEMBER 22, 2021

Part 1 discussed the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how they are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

DLA Piper Privacy Matters

SEPTEMBER 14, 2021

agriculture. assess and implement required to changes to existing business processes and policy frameworks related to customer data. assess and implement required to changes to existing business processes and policy frameworks related to customer data. Authors: Anthony Lloyd , Alex Horder. Background.

Agriculture 100

Agriculture Insurance Customer Experience Privacy 100