2026 B2C Customer Experience Records Management 
Info Source
OCTOBER 21, 2022
Billion US$ in 2026. The automation of manual process steps that are critical to process customer facing business transactions is increasing in importance due to a shortage of skilled workers and unfavorable cost structures driven by growing inflation. Billion US$ in 2026. CAPTURE SOFTWARE FORECAST.
Info Source
FEBRUARY 20, 2023
It has followed Document Capture since its early stages when the key focus was to replace archives of paper documents and with electronic copies that were searchable, accessible for staff in different locations and compliant with growing requirements for records management.
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