2026 B2C Customer Experience IoT 
Info Source
OCTOBER 21, 2022
Billion US$ in 2026. The automation of manual process steps that are critical to process customer facing business transactions is increasing in importance due to a shortage of skilled workers and unfavorable cost structures driven by growing inflation. Billion US$ in 2026. CAPTURE SOFTWARE FORECAST.
Info Source
FEBRUARY 20, 2023
This also includes use cases related to Customer Experience Management, primarily addressed by RPA or AI vendors. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels.
Expert insights. Personalized for you.
52 
Let's personalize your content