2026 B2C Customer Experience Insurance 
Info Source
OCTOBER 21, 2022
Billion US$ in 2026. The automation of manual process steps that are critical to process customer facing business transactions is increasing in importance due to a shortage of skilled workers and unfavorable cost structures driven by growing inflation. Billion US$ in 2026. CAPTURE SOFTWARE FORECAST.
Info Source
FEBRUARY 20, 2023
For example, an auto insurance claim often involves an e-form for the FNOL, plus paper based or digital documents covering the police report and the assessment of the repair shop but also photos or video documentation of the damage. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.
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