Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?
ARMA International
SEPTEMBER 27, 2021
Therefore, CX must be more comprehensive than merely the value of the sales team hitting its quota, up-selling, or cross-selling. Proceedings of 2014 Zone 1 Conference of the American Society for Engineering Education (ASEE Zone 1). 5, October 2001. Figure 4: The 5 R’s to increase CX engagement. Cloud-first “Mind-shift”.
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