Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?
ARMA International
SEPTEMBER 27, 2021
Therefore, CX must be more comprehensive than merely the value of the sales team hitting its quota, up-selling, or cross-selling. Moving to a cloud computing model may involve migrating data to the cloud; what and when to migrate will depend on factors that, in turn, will depend on the scope of the DT initiative and the CSF.
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