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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Therefore, CX must be more comprehensive than merely the value of the sales team hitting its quota, up-selling, or cross-selling. Proceedings of 2014 Zone 1 Conference of the American Society for Engineering Education (ASEE Zone 1). Digital Natives, Digital Immigrants, From On the Horizon (MCB University Press, Vol.