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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content.

Retail 94
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Data science vs data analytics: Unpacking the differences

IBM Big Data Hub

Data science is an area of expertise that combines many disciplines such as mathematics, computer science, software engineering and statistics. It focuses on data collection and management of large-scale structured and unstructured data for various academic and business applications.

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Master? ?Data? ?Management? ?Trends? ?to? ?Get? ?Ahead? ?With?

Reltio

Second-generation MDMs: Incorporate truly multidomain and omnichannel strategies for real-time insights that use machine learning and AI for data governance. . As Forrester puts it in a 2019 report on master data management, second-generation MDMs prioritize agility over compliance. 6 Business Trends Influencing MDM.

MDM 98
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The most valuable AI use cases for business

IBM Big Data Hub

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

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Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI

CGI

However, analytics represents an immature capability, and utilities still have a way to go in establishing strong business cases to justify enterprise-wide digital strategies. For utilities, these are green field areas, and clients frequently ask me how CGI provides data support to more advanced industries like retail banking and telecoms.