Remove Government Remove Retail Remove Strategy Remove Unstructured data
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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content.

Retail 95
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Master? ?Data? ?Management? ?Trends? ?to? ?Get? ?Ahead? ?With?

Reltio

The best practices many businesses centered their ERPs and customer data systems on now severely limit their agility and ability to use emerging data sources for competitive advantage. First-generation MDMs: Focus heavily on master data governance to ensure data quality. 6 Business Trends Influencing MDM.

MDM 98
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Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI

CGI

However, analytics represents an immature capability, and utilities still have a way to go in establishing strong business cases to justify enterprise-wide digital strategies. For utilities, these are green field areas, and clients frequently ask me how CGI provides data support to more advanced industries like retail banking and telecoms.