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The most valuable AI use cases for business

IBM Big Data Hub

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

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Getting ready for artificial general intelligence with examples

IBM Big Data Hub

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. On a smaller scale, some organizations are reallocating gen AI budgets towards headcount savings, particularly in customer service.

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Data privacy examples

IBM Big Data Hub

The price tag can add up quickly. KOSA would require online services to default to the highest privacy settings for users under 18. The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that deals with how healthcare providers, insurance companies, and other businesses safeguard personal health information.

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Asset management vs. parts inventory management: What’s the difference?

IBM Big Data Hub

When it comes to managing assets throughout their lifecycle, business leaders know they need a comprehensive strategy in place to succeed. But they aren’t always clear on the strategic opportunities around parts inventory management and the role it plays in maintenance strategy.

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The Week in Cyber Security and Data Privacy: 26 February – 3 March 2024

IT Governance

The threat actor, KryptonZambie, has provided a sample of 100,000 records. We also found 7 organisations providing a significant update on a previously disclosed incident. TB Turtlemint Source (New) Insurance India Yes 1,800,000 Chunghwa Telecom Source (New) Telecoms Taiwan Yes 1.7 The claim is yet to be verified.