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The total experience imperative for Utilities

OpenText Information Management

Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance risks. In a recent webinar with … The post The total experience imperative for Utilities appeared first on OpenText Blogs.

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Webinar on the SAFETY Act and Cybersecurity: Protecting Your Reputation and Reducing Liability Risk

Hunton Privacy

In 2002, Congress enacted the Supporting Anti-Terrorism by Fostering Effective Technologies Act (“the SAFETY Act”) to limit the liabilities that energy, financial, manufacturing and other critical infrastructure companies face in the event of a serious cyber or physical security attack.

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FERC issues notice of proposed rulemaking to extend reporting requirements for cyberattacks targeting the energy sector

Data Protection Report

DHS’ webinar explained that the hackers obtained access to vendors providing computer services to electric utilities companies. In response to such concerns, regulatory agencies are increasing reporting requirements for cyberattacks targeting the energy sector. electrical grids and power plants.

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Balancing speed and stability to reinvent utility operations for the energy transition

CGI

Balancing speed and stability to reinvent utility operations for the energy transition. The COVID-19 pandemic has underscored our need for a reliable energy supply, which is something we typically take for granted. Today, utilities must respond to rapidly changing demand profiles caused by stay-at-home orders.

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The Week in Cyber Security and Data Privacy: 5 – 11 February 2024

IT Governance

GB Impact Energy Services Source New Engineering Canada Yes 52,707 Lancaster County Sheriff’s Office Source New Public USA Yes 52,567 Maximum Research Source New Professional services USA Yes 52 GB Terago Source New Telecoms Canada Yes 45 GB Zivilgeometer Source New Engineering Austria Yes 41.83 GB Signature Performance, Inc.

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The Week in Cyber Security and Data Privacy: 26 February – 3 March 2024

IT Governance

Italian data protection authority fines Enel €79 million Italy’s data protection regulator, the Garante per la Protezione dei Dati Personali, has fined the country’s largest utility company, Enel, more than €79 million for misusing customer data for telemarketing. The ICO has issued an enforcement notice and a warning to the Home Office.

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The Hacker Mind Podcast: Cyber Ranges

ForAllSecure

If I just had three VMs and it just run the attack, it becomes very easy to find the attack, which one is the needle in the haystack, find the attack with 1000s of virtual users using Outlook and browsing the webinar. If you want to get to put the energy into it. People are understanding the threats and the risks from attacks.