Reltio
MAY 21, 2019
” “So you like the whole experience.” Oh, you want us to leverage customer experience for loyalty?” In the modern connected age, customer expectations have changed. Millennials in particular, place a premium on experience and at times are ready to forego financial rewards of loyalty.
Collibra
JULY 21, 2021
These data quality issues in financial services directly impact customer experience, interactions, and transactions, resulting in higher costs and lost revenue. Data quality issues lead to bad decisions and weak strategic planning, leading to higher expenses and lost customers. Pattern mining. Correlation analysis.
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