AIIM

MARCH 19, 2019

In today's world, where the consumer is king, excellent customer experience is imperative for the success of your business. FREE Webinar: Learn more from this Case Study on Leveraging Data to Transform Customer Experience]. To achieve this, your data cannot be fragmented, redundant, obsolete, or inaccessible.

Customer Experience 108

Customer Experience Metadata Financial Services IT 108

AIIM

OCTOBER 15, 2018

In a recent AIIM webinar, Craig Le Clair, Forrester VP and Principle Analyst, and Florian Vondal, Allianz Solution Architect, took a closer look at the “esign of the times” and what must be considered when attempting to accelerate e-signature adoption enterprise-wide and meet global compliance. Millennials or Generation X).

Compliance 109

Compliance Insurance Digital transformation Authentication 109

Reltio

APRIL 1, 2020

This post offers a look at the topic of scalability, outlining what the concept means and how it applies to customer data management, with some customer examples. However, delivering consistent and engaging customer experiences at scale and making an impact at the point of engagement, in the real-time, present significant challenges.

Retail 68

Retail MDM Cloud Customer Experience 68

Reltio

NOVEMBER 9, 2020

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

Customer Experience 72

Customer Experience MDM Retail Data science 72

Reltio

JULY 15, 2020

In May 2020, I sat down with Rob Fuller , Customer Data Orchestration Practice Lead at Accenture Interactive, for a conversation about a timely topic: Customer Experience. Jakki: What impact has COVID-19 had on your clients' digital transformation initiatives focused on customer experience? Full steam ahead.

Customer Experience 52

Customer Experience MDM Digital transformation Sales 52

Collibra

JANUARY 18, 2022

The financial services industry has had a longstanding tradition of being at the forefront of adopting new technologies. It is this commitment to drive innovation, improve customer experiences and increase operational agility that has helped the industry weather some of the roughest storms. Next Steps: .

Financial Services 52

Financial Services Cloud Artificial Intelligence Government 52