IBM Big Data Hub

JANUARY 15, 2024

It will also create smarter chatbots that can tackle simple questions, which will improve the customer experience while freeing up customer service reps to take on larger-order problems. cloud service providers use cloud technologies to maintain uptime and security, so organizations can focus on their core businesses.

Digital transformation 75

Digital transformation Customer Experience Artificial Intelligence IoT 75

IBM Big Data Hub

MAY 19, 2023

According to the research, organizations are adopting cloud ERP models to identify the best alignment with their strategy, business development, workloads and security requirements. In addition, cloud ERP solutions enable SMEs to enhance their overall productivity by reducing manufacturing time.

Cloud 78

Cloud Unstructured data Customer Experience Manufacturing 78

Rocket Software

MARCH 11, 2022

For businesses that rely on mainframes, secure access to the data stored there is simply a business requirement. Terminal emulation and host access to these critical resources is key to enabling a range of business processes from serving customers more efficiently to ensuring regulatory compliance. Improve experiences.

Retail 52

Retail Manufacturing Compliance Access 52

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 86

Artificial Intelligence Retail Unstructured data Insurance 86

IBM Big Data Hub

MAY 26, 2023

Consider large financial services organization going through core banking modernization. The core banking application landscape involves multiple applications (both legacy and custom off-the-shelf) that are integrated and surfaced across multiple customer experiences, including mobile.

Cloud 76

Cloud Energy and Utilities Financial Services Digital transformation 76

Info Source

DECEMBER 8, 2023

The Finance sector, led by Banks and Financial Institutions, has been at the forefront of embracing technologies. We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

IBM Big Data Hub

AUGUST 15, 2023

Healthcare, retail, financial services, manufacturing—whatever the industry, business leaders want to know how using data can give them a competitive advantage and help address the post-COVID challenges they face each day. In addition, deeper insights on market and consumer trends can help teams develop new products.

Artificial Intelligence 78

Artificial Intelligence IT Customer Experience Government 78