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Identifying E-signature Requirements to Accelerate Digital Adoption and Meet Global Compliance

AIIM

Historically solutions from North America are primarily focused on customer experience. In North America, e-signatures are based on multiple authentication aspects with a focus on knowledge-based authentication which cannot be applied in EU due to much stricter privacy regulations. Millennials or Generation X).

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. Offer self-service options Customers often prefer to complete simple tasks independently.

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